Lancashire Tea: A Public Vote

2008.12.08 9:09

Lancashire_02a

Lancashire Tea have taken a bold step by putting the redesign for their packaging to a public vote. Three design concepts were commissioned by The Rehab Agency, also of Lancashire, which were voted on by Facebook users.

More details are available from Packaging News and from the Facebook group’s page.

(click ‘em for a larger view)

the current packaging:
Lancashire_current

first concept:
Lancashire_01a
Lancashire_01b

second concept:
Lancashire_02a
Lancashire_02b

third concept:
Lancashire_03

For what it’s worth, I fancy the second concept, although I have a certain connection to the first as well.

But here’s what I don’t like: This public vote may appear forward-thinking and very modern, but it’s a dangerous precedent for the design industry. The Rehab Agency competed for the work in an unpaid pitch — a practice I, and many other designers, find abhorrent. While they were selected for their local flair and first-hand knowledge of Lancashire itself, their expertise and professionalism are eroded when the design concepts are put out to the public. No doubt this was done to assuage client fear with reassurances from the potential customer base, but when agencies are not permitted to “sell” an idea and to council clients, their role is further marginalised. In this particular case, The Rehab Agency is receiving a “much reduced fee”, which also makes me grimace. Are schemes like these a further excuse for clients to skimp on design services? And more importantly from their point of view, will it produce better results?

While the 21st century may be well underway, some traditional business practices are still worth the time. Here I’m referring to those golden oldies called professionalism, research, market testing, relationships, and even a bit of well-calculated risk.

Unfortunately, the vote was only open for a short period of time, ending 01 Dec. The discussions are still visible via Facebook.

Which design do you prefer? What do you think about this quirky design process? Leave your comments below.

  • http://parenthetically.blogspot.com angvou

    Really interesting. Seems like a 21st century twist on “market research” although your typical tea-purchasing customer is surely not your typical Facebook voter.

    I like #2 though the stagey images are a wee bit annoying. Also, its rather self-consciously reminiscent of 1960s pharmaceutical advertising which might be a peculiar association. That will be lost on most of the buying public anyway but it sticks with me.

    #1 is appealing but it needs more dynamic images/cropping to make it. This one is growing on me.

    #3 is terribly disappointing and familiar and cliched and safe. It seems exactly what an American company would do.
    (I am American, btw)

  • http://parenthetically.blogspot.com angvou

    Really interesting. Seems like a 21st century twist on “market research” although your typical tea-purchasing customer is surely not your typical Facebook voter.

    I like #2 though the stagey images are a wee bit annoying. Also, its rather self-consciously reminiscent of 1960s pharmaceutical advertising which might be a peculiar association. That will be lost on most of the buying public anyway but it sticks with me.

    #1 is appealing but it needs more dynamic images/cropping to make it. This one is growing on me.

    #3 is terribly disappointing and familiar and cliched and safe. It seems exactly what an American company would do.
    (I am American, btw)

  • http://christianross.net Christian Ross

    #2

    Ever tasted any of this tea? Any good?

  • http://christianross.net Christian Ross

    #2

    Ever tasted any of this tea? Any good?

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