WTF Wednesday: Barista Donates Kidney to Customer
// 05 March 2008, 11:14
The customer service industry has been on a downward spiral for several years. But amid the noise and haste of minimum wage dummies working the tills at coffee chains across the globe, we have seen Starbucks as a notable standout. Still, I don’t think any corporate manual or after-hours training exercise mandates what just happened [...]
// a tale of WTF, brands & branding
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